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Starhub High Latency Feb-2016


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Drawtail #1 Posted 04 February 2016 - 06:22 PM

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Hi All,

 

Just checking in here to see if anyone else is facing problems on a Starhub connection. I use both Starhub 4G as well as MaxInfinity Fibre.

 

Starting from Tuesday night (2-feb) I realised that ping (on both 4G and fibre) is consistently at 200+ ms.

 

I did several tracert tests (tracert worldoftanks.asia):

1. Starhub 4G

2. Starhub Fibre

3. Singtel Fibre

 

I found that on both Starhub connections, there are hops going to telia.net (wherever in the world that is), which is causing most of the latency. This didn't happen on Singtel, and it took a much fewer number of hops. Here's a sample Starhub tracert:

 

>tracert worldoftanks.asia

Tracing route to worldoftanks.asia [92.223.17.86]
over a maximum of 30 hops:

  1     2 ms     3 ms     2 ms  xxx.xx.xxx.xx
  2     2 ms     2 ms     2 ms  xxx.xxx.xxx.xxx
  3     2 ms     2 ms     2 ms  six2-uts-int04.starhub.net.sg [183.90.44.26]
  4   195 ms   195 ms   195 ms  sjo-b21-link.telia.net [213.248.89.165]
  5   343 ms   343 ms   343 ms  snge-b1-link.telia.net [62.115.114.41]
  6   183 ms   183 ms   183 ms  wargaming-ic-305210-snge-b1.c.telia.net [62.115.8.58]
  7   183 ms   183 ms   183 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
  8   183 ms   182 ms   183 ms  sg2-v-a86.worldoftanks.sg [92.223.17.86]

 

Anyone have experience with this? Raised a ticket with Starhub but that's about it.

 

Thanks for reading!



RazorOmegaOne #2 Posted 04 February 2016 - 10:58 PM

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Yes!!! I'm not the only one. Literally unplayable on Starhub 3G and 200 ping on Starhub 4G these few days. Ridiculous since we are just miles away from the server at any given moment.

Then again, I have no faith in Starhub that they will even attempt to fix this since....(I need Google Fibre in my life....)


Edited by RazorOmegaOne, 04 February 2016 - 10:59 PM.

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JPS_Deathwalker #3 Posted 05 February 2016 - 02:25 AM

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I'm on starhub 4g. Ping is crazy at 200, but still playable. Even with the wifi I signed up for- the 5ghz connection is 180 ping even though I'm standing 5m away from the router.

 

Moral of the story: Singtel always wins.


When you want to succeed as much as you want to live to breathe, then only you will succeed.


outlawzrage #4 Posted 05 February 2016 - 09:32 AM

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View PostSHAFT_ObjCaptainNuggets, on 05 February 2016 - 02:25 AM, said:

I'm on starhub 4g. Ping is crazy at 200, but still playable. Even with the wifi I signed up for- the 5ghz connection is 180 ping even though I'm standing 5m away from the router.

 

Moral of the story: Singtel always wins.

 

lol I'm using Singtel. Singtel all the way!


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JPS_Deathwalker #5 Posted 05 February 2016 - 11:45 AM

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230 ping with starhub now with 4g, when usually its 20-50 ping standard for me. I don't get any sudden lag though, constant ping.

When you want to succeed as much as you want to live to breathe, then only you will succeed.


TheLimpeh #6 Posted 11 February 2016 - 02:05 PM

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View PostDrawtail, on 05 February 2016 - 02:22 AM, said:

Hi All,

 

Just checking in here to see if anyone else is facing problems on a Starhub connection. I use both Starhub 4G as well as MaxInfinity Fibre.

 

Starting from Tuesday night (2-feb) I realised that ping (on both 4G and fibre) is consistently at 200+ ms.

 

I did several tracert tests (tracert worldoftanks.asia):

1. Starhub 4G

2. Starhub Fibre

3. Singtel Fibre

 

I found that on both Starhub connections, there are hops going to telia.net (wherever in the world that is), which is causing most of the latency. This didn't happen on Singtel, and it took a much fewer number of hops. Here's a sample Starhub tracert:

 

>tracert worldoftanks.asia

Tracing route to worldoftanks.asia [92.223.17.86]
over a maximum of 30 hops:

  1     2 ms     3 ms     2 ms  xxx.xx.xxx.xx
  2     2 ms     2 ms     2 ms  xxx.xxx.xxx.xxx
  3     2 ms     2 ms     2 ms  six2-uts-int04.starhub.net.sg [183.90.44.26]
  4   195 ms   195 ms   195 ms  sjo-b21-link.telia.net [213.248.89.165]
  5   343 ms   343 ms   343 ms  snge-b1-link.telia.net [62.115.114.41]
  6   183 ms   183 ms   183 ms  wargaming-ic-305210-snge-b1.c.telia.net [62.115.8.58]
  7   183 ms   183 ms   183 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
  8   183 ms   182 ms   183 ms  sg2-v-a86.worldoftanks.sg [92.223.17.86]

 

Anyone have experience with this? Raised a ticket with Starhub but that's about it.

 

Thanks for reading!

 

Telia.net is based in the US...



JPS_Deathwalker #7 Posted 24 February 2016 - 10:06 AM

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View PostTheLimpeh, on 11 February 2016 - 10:05 PM, said:

 

Telia.net is based in the US...

 

Wow. That explains the ping two weeks ago. Starhub... *slow clap*

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Drawtail #8 Posted 07 March 2016 - 01:20 AM

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I've been told this has been resolved - hope it has for you fellow Starhub victims too.




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