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WoT Blitz Trace Route


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iB055 #1 Posted 29 January 2016 - 07:12 AM

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As you may know the server is having a meltdown recently and all wg staff are looking into it. But we require more data to find our what exactly is going wrong and that means traceroutes. This thread is for all that data. If you experience ping spikes or server disconnection issues please perform a traceroute to the blitz asia server and paste the details here so the problem can get fixed quickly. Below is a guide on how to carry out a traceroute :

1) download a net tools app. Use the links below to download the correct version for your device

 

Ios》 https://www.google.l...PLAnLTtsxayz5mA

 

Android》https://www.google.l...2fhV35faOb9VJrQ

 

2) ping the server at this ip

 

login.wotblitz.asia

 

Then run the traceroute

 

 

Submissions

Copy paste our tracert text, include your IP, and send through to support.

 

 



Perfidious_Albion #2 Posted 29 January 2016 - 07:22 AM

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Hong kong.

All i am getting now is this:

 



iB055 #3 Posted 29 January 2016 - 07:24 AM

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Hm looks like you stopped it too soon. Just let it keep running until it stops. Here is an example of what you should get:

 

Traceroute complete: 15 hops, time: 5990 ms



LiquidSnake #4 Posted 29 January 2016 - 08:11 AM

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Hello Guys,

 

Sorry for the inconvenience.


Instead of copy paste at here, kindly send the trace route report to support

 

Thank you and best regard,

L.S


 


__Kristine__ #5 Posted 29 January 2016 - 01:17 PM

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Hi LS, Any Update On How Soon Will This Be Resolved?

missingleak #6 Posted 29 January 2016 - 01:20 PM

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I already sent to support but your support did not acknowledge it and just posted and copy paste reply. 

Private_Nemesis #7 Posted 31 January 2016 - 08:24 PM

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Im spiking to over 900 on occasion - how do I trace on Windows 10 Mobile?


 


llTritaTutto #8 Posted 01 February 2016 - 12:33 PM

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Sorry I dont know where this is supposed to be but after the server crashed, my chat lists and general chat has been empty and it just says connecting... Even when I left it there for 30mins the chats stiill was unable to connect.The friends that I aded have also been lost. Not sure what to do :(

iB055 #9 Posted 04 February 2016 - 05:43 AM

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Please don't post trace details on this thread. Copy and paste into a support ticket.

joypm818 #10 Posted 04 February 2016 - 05:49 AM

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Any update? I posted here, which was subsequently deleted, and I sent in a ticket with no response

Thank you



iB055 #11 Posted 04 February 2016 - 10:10 AM

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Support will be in contact with you soon in regards to the ticket.  It may take a couple of days but rest assured that they will be working on it.

Maverickdh #12 Posted 11 February 2016 - 11:04 AM

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and so by not posting trace routes here, many dont actually understand what a trace route is, it would show examples and also show if the support team is diagnosing effectively, unbelievable! 

RamThemALL #13 Posted 23 February 2016 - 01:15 PM

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View PostMaverickdh, on 11 February 2016 - 03:04 PM, said:

and so by not posting trace routes here, many dont actually understand what a trace route is, it would show examples and also show if the support team is diagnosing effectively, unbelievable! 

 

agreed !

got myself to this thread trying to findout how to fix this issue , since my ping min/avg/max is : 265.942/350.182/423.321 ms.

and wanted to understand where this is getting me, after 2 days of their 2.6 update the server went from worse to worse, gameplay is so bad that im almost quitting and the arabian server is actually an EU server with a different name and flag to confuse people...

what to say... 

And please dont say send tickets, already done, 1 week ago , and dont see any real resolution except Wg buffing up their servers or branching actual servers to the "arabian" area...

happy hunting gents



StealthProjekt #14 Posted 01 June 2016 - 07:35 PM

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I mean no disrespect to individuals who work at WG but as a whole the support division is a total joke.
All you ever get is a copy and paste answer.
Players have made this company and the founders filthy rich.
Don't the people who made this happen deserve better than some auto generated reply that half the time doesn't even relate to the problem?
 PROJEKT  ☠

Compulsarize #15 Posted 04 November 2016 - 02:52 PM

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View PostiB055, on 29 January 2016 - 07:12 AM, said:

As you may know the server is having a meltdown recently and all wg staff are looking into it. But we require more data to find our what exactly is going wrong and that means traceroutes. This thread is for all that data. If you experience ping spikes or server disconnection issues please perform a traceroute to the blitz asia server and paste the details here so the problem can get fixed quickly. Below is a guide on how to carry out a traceroute :

1) download a net tools app. Use the links below to download the correct version for your device

 

Ios》 https://www.google.l...PLAnLTtsxayz5mA

 

Android》https://www.google.l...2fhV35faOb9VJrQ

 

2) ping the server at this ip

 

login.wotblitz.asia

 

Then run the traceroute

 

 

Submissions

Copy paste our tracert text, include your IP, and send through to support.

 

 

 

How about traceroute for PC? I'm using WinX on PC and am experiencing latency issues too.

YodaJediMaster #16 Posted 18 April 2017 - 03:59 PM

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I did this and they try and blame my internet, yet I play a lot during the day and mostly do not have a problem.

Nilesh_Chauhan #17 Posted 02 May 2017 - 08:13 AM

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Pls let me know,

I m Windows 10 user.

 

Playing this game from Windows store.

 

Some time i get,

So many fluctuate in ping.



Kanupriya_Sharma #18 Posted 02 May 2017 - 03:44 PM

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The Ping Plotter app for Windows PC shows only 5 hops for me. What to do now? 

Nilesh_Chauhan #19 Posted 02 May 2017 - 08:31 PM

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View PostKanupriya_Sharma, on 02 May 2017 - 03:44 PM, said:

The Ping Plotter app for Windows PC shows only 5 hops for me. What to do now? 

Sam bro

Tell me where u get that message?



Ladru #20 Posted 09 May 2017 - 03:56 PM

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the timers are causing your servers to break down freaking fix it and remove the fracking timers 




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