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Ticket Not Being Answered


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5 replies to this topic

YodaJediMaster #1 Posted 02 June 2017 - 03:28 PM

    Sergeant

  • Member
  • 33403 battles
  • 180
  • [BOOM1]
  • Member since:
    05-20-2016

I have put a ticket in and have had No reply from it, it has now been over 15 days and still nothing.

The ticket I put in was regards a problem and it took 4 replies to get a correct answer and yet no responsibility has been taken. I have played other on line games by big companies and they actually give you some sort of compensation for the inconvenience.

I am not happy with the way I am being treated here, I am a loyal player and play a lot. 

The last on line game I played before starting this one I played for over 4 years.

Please Answer 



REAP3R133 #2 Posted 02 June 2017 - 03:35 PM

    Staff Sergeant

  • Member
  • 12741 battles
  • 370
  • [CTF-1]
  • Member since:
    04-21-2016
Sometime my ticket took 2 months to be replied by them
 most op tank in the game

YodaJediMaster #3 Posted 02 June 2017 - 03:59 PM

    Sergeant

  • Member
  • 33403 battles
  • 180
  • [BOOM1]
  • Member since:
    05-20-2016

View PostREAP3R133, on 02 June 2017 - 03:35 PM, said:

Sometime my ticket took 2 months to be replied by them

 

I have had other tickets in same area answered and even my newer ones

 



SonderAbteilung #4 Posted 02 June 2017 - 04:18 PM

    First Lieutenant

  • Member
  • 50066 battles
  • 851
  • [ASFOW]
  • Member since:
    02-17-2015

Perhaps staff restructurations at WG.... gonna write 1 now. 

 

Not a paying customers since last week my prem time got over. Was almost a 2 year paying customer.  Then now I just received after a good battle,  get 21 days prem time for 7870 gold... however my account is in french,  and they just did a f xxxdd big typo or spelling mistake... lol. 

If you want money from ppl, then at least make it without typos or spelling mistakes.  WG=vodka pickled brain deads. 


" BRIGADE PIRON"  First Belgian group (1940~1945)

-All Governments Lies...I.F. Stone (1907~89)-


Nishizumi_AnkoSP #5 Posted 02 June 2017 - 04:21 PM

    Corporal

  • Member
  • 4514 battles
  • 69
  • [BAF]
  • Member since:
    05-30-2012
My tickets were being ans within a day or tmr heh.

CynicalSilicon #6 Posted 03 June 2017 - 01:25 AM

    Producer

  • Administrator
  • 4939 battles
  • 128
  • [WG]
  • Member since:
    07-27-2016

This ticket was replied to several times and we have already discussed this issue several times.

As I mentioned before this is also not the correct section to be posting this type of issue in.

 

I will be closing this topic now






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